Social Services

SNAP - Able-Bodied Adults Without Dependents Work Rules

If you are between 18 and 64 years old and do not live with a child under age 14, you will lose your SNAP benefits unless you meet new rules from the Federal government. 

These new work requirements apply to “Able-Bodied Adults Without Dependents” (ABAWDs).  If you do not meet these work rules, you will only be able to receive Supplemental Nutrition Assistance Program (SNAP) benefits for three months in a three-year period. Click here to learn more about ABAWD and ways to meet the requirements.  

You may be exempt from this new rule.  Click here to access the ABAWD Screening Tool.  Click here to watch a video explaining the Screening Tool.

Are you an ABAWD and need more information on job search, volunteering, education & training, and other resources or would you like to submit your tracking hours?  Please click here to visit our Livingston County Workforce Development website.

Community Organization wondering how you can help individuals meet their ABAWD work requirements?  Click here to learn how Community Organization can help.

 

Home Energy Assistance Program (HEAP) Regular Component Opening Date 

Regular HEAP opened on December 1, 2025

_____________________________________________________________________________________________

DOH Consumer Directed Personal Assistance Program (CDPAP) Class Action Settlement

As part of the Stipulation of the Class Action Settlement in the Engesser et al. case, the Department of Health is sharing a Fairness Notice that all Local District of Social Services are required to post.  Click here to access the Fairness Notice.

This notice is also available on the Department of Health’s website in English and Spanish.  Additional languages will be added shortly. These documents are available here: https://www.health.ny.gov/health_care/medicaid/program/longterm/cdpap/

_____________________________________________________________________________

Common Benefit Identification Card (CBIC) Card Lock Feature:


The New York State Office of Temporary & Disability Assistance (OTDA) recently announced a Common Benefit Identification Card (CBIC) Card Lock Feature. This new feature allows you to lock your EBT card. Using card lock can significantly reduce the risk of benefit theft for EBT cardholders. More information on how to use the ConnectEBT app to lock and unlock the card can be found on the EBT Scam Alert | OTDA (ny.gov) webpage or by using this direct link to the flyer: Pub-5261 Safeguard Your Card - New EBT Card Lock Flyer.

_______________________________________________________________________________________

Head Start & Early Head Start Eligibility

Children with families receiving Supplemental Nutrition Assistance Program (SNAP) benefits are eligible for free Head Start or Early Head Start services.  

Head Start and Early Head Start programs deliver free, comprehensive services to children ages birth to 5 and their families.

in core areas of learning, health, nutrition, and family well-being. For more information on Head Start programs, please visit https://eclkc.ohs.acf.hhs.gov/programs/article/head-start-programs.

_______________________________________________________________________________________

The Department of Social Services assists all Livingston County residents with a myriad of family supports, both financial as well as social. Some of our assistance solutions have income eligibility requirements.   You can apply for many benefits on-line. 

SNAP
(previously called Food Stamps) is an income based program and is intended to supplement the food budget of eligible households. Applications for SNAP can be made online at www.mybenefits.ny.gov or at our office on the computers located in our lobby.  

In light of possible types of scamming, be aware that OTDA will never ask for a SNAP card number or PIN.  Clients should never give their card number or PIN to anyone who attempts to solicit it. 

For information on pop up food pantries, visit https://foodlinkny.org/program/pop-up-pantries/.  

Public Assistance (PA) is an income based program that covers families and single adults with ongoing and/or emergency assistance.  Applications for PA can be made online at www.mybenefits.ny.gov or at our office on the computers located in our lobby.  
 
Medicaid is the umbrella that supplies the financial source for many variations in medical assistance. Community Medicaid is provided mainly through Managed Care plans. Applications for Medicaid can be made online at nystateofhealth.ny.gov or at our office on the computers located in our lobby
 
Day Care provides for reimbursement of Day Care expenses to Day Care Centers, Registered Providers, and approved Legally-Exempt Day Care Providers on behalf of those determined eligible for this subsidy.  Applications for Day Care can be made online at www.mybenefits.ny.gov or at our office on the computers located in our lobby.  
 
HEAP can help you with heating and utility costs, and certain essential heating equipment repairs.  HEAP opens December 1, 2025. 

Applications for HEAP can be made online at www.mybenefits.ny.gov or at our office on the computers located in our lobby.  Also, a paper application can be obtained in our office or mailed to you by calling our office. 
 
Supporting documentation can be submitted using NYDocSubmit (more information below), dropped off in our outdoor Drop Box (located to the left of our front door), faxed to (585) 243-7344 or mailed.
 

NYDocSubmit is a Mobile Document Upload Application that allows you to take pictures of required documents for Temporary Assistance (TA), Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP) and Medicaid (MA) and submit them directly to our office.

Documents that may not be submitted using NYDocSubmit are:
  • Applications
  • Documents that contain HIV information.
  • Domestic Violence information.
  • Address that must remain confidential to safeguard any member of an applicant's or recipient's household.





    Many questions can be answered or needs met over the phone or online.  Some benefits have income eligibility requirements and you will receive guidance on applying.